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You have booked a room in a hotel and the hotel has confirmed your booking. You and the hotel have thereby sealed a deal.

* But what does it mean?
* How can You cancel Your reservation of the room?
* When do You have access to the room?
* When do You have to leave your room?
* For how long will the room be held for You if You arrive late?
* What happens if You do not show up?

Here are the answers to the most important questions (pdf 667kb).

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